Welcome to Charchha.com!

These Terms and Conditions (“Terms”) govern your use of our website Charchha.com and the services we offer (collectively, the “Service”).

Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

  1. Our Products and Sourcing
  • We offer a variety of new and open-box products sourced from reputable online auctions on platforms like Amazon and Flipkart (or similar Indian online marketplaces).
  • We strive to be transparent about the origin of our products. Some product descriptions may mention being “sourced from an auction.”
  • All our products are authentic and thoroughly inspected before being listed for sale.
  1. User Accounts
  • You may be required to create an account to use certain features of the Service.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • You are also responsible for all activity that occurs under your account.
  1. Orders and Payment
  • By placing an order, you agree to pay the listed price for the product(s) and any applicable taxes or shipping fees in accordance with Indian Rupee (INR).
  • We accept various payment methods as displayed at checkout, following Indian regulations for online transactions.
  • We reserve the right to cancel any order or refuse service to anyone at our sole discretion, following fair and non-discriminatory practices as mandated by Indian consumer protection laws (e.g., The Consumer Protection Act, 2019).
  1. Shipping and Delivery
  • We will use commercially reasonable efforts to ship your order within the timeframe specified at checkout, adhering to Indian regulations for e-commerce deliveries.
  • Shipping costs are calculated based on product weight, size, and your chosen delivery method, following fair pricing practices as outlined by Indian regulations.
  • Title and risk of loss for the products you purchase pass to you upon our delivery to the carrier in accordance with the Indian Sale of Goods Act, 1930.
  1. Returns and Refunds
  • We offer a [insert timeframe, e.g., 30-day] return policy for most products, following the guidelines set forth by The Consumer Protection (E-commerce) Rules, 2020.
  • Please refer to our dedicated Return and Refund Policy for detailed information on eligibility and procedures as mandated by Indian consumer protection laws.
  • Generally, returned products must be in original, unused condition with all tags and packaging intact.
  • We reserve the right to refuse returns that do not meet our return policy requirements, following fair and reasonable practices outlined in Indian consumer protection laws.
  1. Disclaimer of Warranties
  • THE PRODUCTS AND SERVICES OFFERED ON THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
  • WE DO NOT WARRANT THAT THE PRODUCTS WILL MATCH ANY SPECIFIC DESCRIPTION OR BE FREE FROM DEFECTS.
  1. Limitation of Liability
  • IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, THE PRODUCTS, OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This limitation of liability shall be construed to the fullest extent permitted by Indian law.
  1. Intellectual Property
  • The Service and all content and materials included on the Service (including but not limited to text, graphics, logos, images, and software) are the property of Charchha.com or its licensors and are protected by copyright, trademark, and other intellectual property laws under Indian jurisdiction.
  • You may not use any content or materials on the Service for any commercial purpose without our express written consent.
  1. Governing Law
  • These Terms shall be governed by and construed in accordance with the laws of India.
  1. Dispute Resolution
  • Any dispute arising out of or relating to these Terms or the Service shall be subject to the jurisdiction of the courts located in [Your City, India].
  1. Entire Agreement
  • These Terms constitute the entire agreement between you and us regarding the use of the Service.
  1. Severability
  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
  1. Changes to These Terms
  • We reserve the right to modify these Terms at any time by posting the revised terms on charchha.com.
  • Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.
  1. Contact Us